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Social Media

Social Media Overview

Your customers are already scrolling Facebook, Instagram, TikTok and WhatsApp every day. Serina Systems helps your business show up there with a clear voice, good-looking content and real conversations, so people get to know you, trust you and buy from you.

We plan your content, design the posts, publish on a steady schedule and reply to your followers. We also run paid campaigns when you want faster reach. You approve everything before it goes out, and you get a simple report showing what is growing.

  • Content plan you approve first
  • Branded posters, reels and videos
  • Regular posting on your schedule
  • Replies to comments and messages
  • Paid ads when you want faster reach
  • Monthly growth reports
0+Projects Completed
0+Clients Served
0%Your Approval First
0+Years Experience

What We Do

Social media that people stop to look at

You do not need to post everywhere. We choose the platforms where your customers spend time, then do them consistently and well.

Strategy & Content Calendar

A simple plan of what to post, when and why, built around your goals and your customers.

Graphic Design

Branded posters, carousels and story templates that look professional and are easy to recognise.

Reels & Short Video

Short, engaging videos for Instagram, Facebook and TikTok that show your business in action.

Copywriting

Clear captions and calls to action that sound like you and give people a reason to respond.

Community Management

Friendly, prompt replies to comments and messages so no customer is left waiting.

Social Media Ads

Facebook and Instagram campaigns aimed at the right people, with a budget you control.

WhatsApp Business

Catalogue, quick replies and broadcasts set up so customers can order and enquire easily.

Analytics & Reporting

Monthly reports on reach, followers and enquiries, with clear steps for what to improve next.

Benefits With Our Service

Social media lets you stay in front of customers every day, answer their questions and show what makes your business different. Done consistently, it builds a community that buys, recommends and comes back.

Be Seen Every Day

Regular posts keep your business on your customers' minds when they are ready to buy.

Build Trust And Loyalty

Real conversations and helpful content turn followers into returning customers.

Sell Where They Scroll

Customers can message, order and book without leaving the apps they already use.

Save Your Time

We handle planning, design and posting, so you can focus on running the business.

Platforms We Manage

We work on the platforms that suit your business and your customers.

Facebook
Instagram
TikTok
WhatsApp
LinkedIn
X
YouTube
Meta Ads
Google Business
Insights

Included In Every Package

No hidden extras. These essentials come standard with every social media package we deliver.

  • Free review of your current pages
  • Goals and a simple content strategy
  • Monthly content calendar
  • Branded designs and templates
  • Your approval before posting
  • Comment and message replies
  • Monthly report in plain language
  • One point of contact for support

Working Process

A clear six-step roadmap takes your social media from scattered posts to steady growth.

We learn about your business and customers, and review your current pages and your competitors' pages.

  • Free consultation
  • Review of your current social media
  • Audience and competitor research

We agree on goals, platforms and the look and tone of your posts, so everything feels like one brand.

  • Goals and chosen platforms
  • Brand voice and visual style
  • Posting schedule and a clear quote

We design the posters, write the captions and edit the videos for the month, then send them to you for approval.

  • Designs, captions and short videos
  • Monthly content calendar
  • Your feedback and approval

We publish on schedule and keep the conversation going by replying to comments and messages.

  • Scheduled posting
  • Replies to comments and messages
  • Handing real leads over to you quickly

When you want faster reach, we run targeted ad campaigns and test which posts and audiences work best.

  • Facebook and Instagram ads
  • Audience targeting and testing
  • Budget kept under your control

Each month we show you what worked, what did not and what we will change in the month ahead.

  • Reach, followers and enquiries
  • Review call or message
  • Plan for next month
See our full process

Frequently Asked Questions

It depends on how many platforms you want, how often you post and whether you need videos and ads. We offer flexible monthly packages and send a clear quote after a free consultation. Ad budgets are paid directly to the platform, so you stay in control of that spend.

It depends on where your customers spend their time. Many Kenyan businesses start with Facebook, Instagram and WhatsApp, and add TikTok or LinkedIn when it suits the audience. We will recommend a starting point after a short consultation.

That is set in your content plan. Consistency matters more than volume, so we agree on a schedule you can keep up, and you approve the calendar before anything goes live.

You can often see more reach and engagement within the first few weeks, especially with ads. Building a loyal following takes longer, so we track progress every month and adjust as we learn what your audience likes.

Yes. Your pages, followers and content always belong to you, and we only work inside them with your permission.

Yes. Social media works best alongside search, so we can combine it with our SEO services and wider digital marketing support.

Team Member

Lead Developer

Peter Githinji

Frontend Developer

Abraham Ndiwa

Frontend Developer

Samuel Kiviasi

Ready to grow your following?

Tell us about your business and get a free consultation and quote.

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