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Custom Software

Custom Software Overview

Off-the-shelf software rarely fits the way your business actually works. Serina Systems designs and builds custom software around your processes, so your team stops fighting spreadsheets, paperwork and tools that were never made for you.

We start by understanding how your business runs today, then build a secure web-based system with the exact features, user roles and reports you need. It works on any device, connects to M-Pesa and the tools you already use, and grows as your business does.

  • Built around your exact workflow
  • Works on phone, tablet and computer
  • M-Pesa and card payment integration
  • Secure logins and user roles
  • Reports and dashboards
  • Training, handover and support
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What We Build

Software that runs your day-to-day

If a task in your business is slow, repeated or done on paper, it can usually be turned into a system. These are the kinds of custom software we build most often.

Business Management Systems

One system for your staff, customers, tasks and records, replacing scattered files and spreadsheets.

Inventory & Stock Systems

Track stock in and out, set low-stock alerts and see what is selling across shops or stores.

POS & Billing Systems

Fast point-of-sale, invoicing and receipts that record every sale and every payment.

Booking & Appointment Systems

Online booking with reminders for clinics, salons, hotels, venues and service businesses.

School & Institution Systems

Student records, fees, results and parent communication in one organised place.

Client Portals & CRMs

Give customers a secure login to see orders, documents and updates, and keep every lead in one list.

Payments & Integrations

Connect your system to M-Pesa Daraja, Paystack, email, SMS and the other tools you already use.

Updates & Maintenance

New features, security updates, bug fixes and performance tuning after your system goes live.

Benefits With Our Service

Software made for your business removes the daily friction. Your team works faster, your records stay accurate and you can see how the business is doing without chasing anyone for a report.

Fits Your Process

The system follows how you work, so your team does not have to change habits to suit the software.

Save Time, Cut Errors

Automate repeated tasks and replace manual entry to save hours every week.

Clear Business Insight

Live reports and dashboards show sales, stock and performance at a glance.

You Stay In Control

It is your system. We hand over hosting access and the source code to you, unless we agree otherwise.

Technologies We Use

We pick proven tools for each project so your software is fast, secure and easy to maintain.

Node.js
Express
React
PostgreSQL
REST APIs
M-Pesa Daraja
Paystack
Email & SMS
Cloud Hosting
Git

Included In Every System

No hidden extras. These essentials come standard with every software project we deliver.

  • Clean, easy-to-use interface design
  • User accounts, roles and secure login
  • Admin dashboard and reports
  • Secure database and regular backups
  • Works on phones, tablets and computers
  • Hosting setup and go-live support
  • Testing with your real data and users
  • Staff training and handover guide

Working Process

A clear six-step roadmap takes your system from first conversation to a live, working product.

We sit down with you and your team to learn how the business runs today, where time is lost and what the system must achieve.

  • Free consultation and requirements brief
  • Review of your current process and tools
  • Feature list, timeline and fixed quote

We map the screens, user roles and data, then share a clickable prototype so you can see and approve the system before we build it.

  • Workflows and database planning
  • Branded screen designs
  • Clickable prototype and feedback rounds

We build the system in short stages, so you see real progress and can steer it as it takes shape.

  • Secure back end, database and admin tools
  • Payment and third-party integrations
  • Test versions shared as features are completed

We test every feature with realistic data on different devices, fix bugs and check security and speed before anyone relies on it.

  • Functional and device testing
  • Security and performance checks
  • Your review and sign-off

We move your data across, set up hosting, go live and train your team so everyone is confident from day one.

  • Data migration from your old files
  • Hosting setup and go-live
  • Hands-on training and user guide

After launch we stay close, fixing issues quickly, keeping the system secure and adding features as your business grows.

  • Bug fixes and security updates
  • New features and improvements
  • Ongoing technical support
See our full process

Frequently Asked Questions

The cost depends on the number of features, user roles, integrations and reports you need. After a free consultation we send a clear, fixed quote so you know the full cost before we start.

A focused system can take around four to eight weeks, while larger systems with several modules and integrations take longer. Your proposal includes a clear schedule, and you see progress along the way.

Ready-made software is a good choice when your needs are standard. Custom software makes sense when your process is different, you are paying for features you never use, or you need your tools to work together. We will tell you honestly if an existing product would serve you better.

Yes. We integrate M-Pesa Daraja and Paystack so customers can pay online and every payment is recorded in your system automatically. Payment provider accounts and transaction fees are set up and paid directly by you.

You do. We set up hosting on your behalf and hand over full control, including the source code, unless we agree otherwise in your proposal. Your business data stays yours.

We stay with you. We fix issues, keep the system secure and updated, and add new features whenever you are ready.

Team Member

Lead Developer

Peter Githinji

Frontend Developer

Abraham Ndiwa

Frontend Developer

Samuel Kiviasi

Ready to build your system?

Tell us how your business runs and get a free consultation and quote.

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